Return Policy

RETURNS POLICY

Our policy lasts 24 hours. If 24 hours have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* The product with obvious signs of use
* The product is not in its original condition.
* Any item that is returned more than 24 hours after delivery

Exchanges (if applicable)
At first, we only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@pratapchicken.com and will replace your order.

Refunds (if applicable)

If your replaced item is defective or damaged then we will go for a refund process. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
-If you haven’t received a refund yet, first check your bank account again.
-Then contact your credit card company, it may take some time before your refund is officially posted.
-Next contact your bank. There is often some processing time before a refund is posted.
-If you’ve done all of this and you still have not received your refund yet, please contact us at support@pratapchicken.com

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